Target Operating Model (TOM) Specialist

Job Title: Target Operating Model Specialist
Location: Remote, UK
Employment Type: 3 months contract

Overview:

We are looking for a highly analytical and detail-oriented TOM (Target Operating Model) Specialist to join a leading client in the construction industry. This role focuses on capturing and documenting the "As-Is" state of our business operations, providing key insights into existing processes, systems, roles, and organisational structures. You will play a critical role in supporting transformation initiatives and shaping the future of our business operations.

Key Responsibilities:

• Conduct comprehensive assessments of current business operations, processes, and capabilities across multiple departments.
• Document the 'As-Is' state, including process flows, organisational charts, data flows, systems, and governance models.
• Facilitate workshops and interviews with key stakeholders to gather insights on operational practices.
• Analyse pain points, inefficiencies, and gaps to lay the foundation for TOM design and transformation.
• Collaborate with business analysts, process owners, and transformation teams to validate and refine findings.
• Deliver high-quality outputs such as process maps (e.g., BPMN), capability assessments, and SWOT analyses.
• Ensure alignment of documentation with the organization's strategic objectives and enterprise architecture.
• Maintain version control and ensure traceability of 'As-Is' assets throughout the transformation lifecycle.

Required Experience:

• 4-7+ years of experience in consulting, particularly in TOM design, operating model transformation, or enterprise architecture.
• Expertise in various components of TOM, including organizational design, governance, process optimization, and enabling technologies.
• Proven experience in 'As-Is' analysis and business process documentation.
• Strong stakeholder management and influencing skills, with experience engaging senior leadership and C-suite executives.
• Demonstrated ability to manage complex projects in fast-paced, high-stakes environments.
• Proficiency with tools such as PowerPoint, Excel, and diagramming platforms like Visio or Lucidchart.
• In-depth understanding of strategic frameworks, value chains, and business capability modeling.
• Experience in managing large-scale transformation projects across various business functions.
• Strong project management skills, with the ability to lead multiple projects simultaneously.
• Ability to align operational processes with broader business strategy and goals.
• A proactive, curious, and detail-driven approach to problem-solving.
• Excellent relationship-building skills, with the ability to work effectively across all levels of the organisation.